Author: Jeff McLanahan

ACCOUNTABILITY means that we will do what we say we are going to do when we say we are going to do it.  We earn the right to hold

Have you ever heard the phrase, “The only constant is change?”  While the saying is not new, the ever-changing world we live in seems to confirm this phrase

As we all know, non-verbal communication is very important in the workplace.  Most studies reveal that up to 55% of all communication is non-verbal versus 7% of communication

At one time or another, we have all read some list of predictions for the future.  At the start of every year, decade and even century, there are

When I speak to leaders about the items they want to improve upon, the one item that inevitably makes the list is communication. As my conversation continues, leaders generally

My wife Jackie and I recently moved from the deep south (Texas) to the great north (Wisconsin).  To prepare for the move, we shopped for winter clothing including

While it is a challenge to recruit and select good employees, once they are hired it is critical to equip them for success on the job if you

Two things related to people seem to be more consistent than ever before. These are: The available workforce for our industry is shrinking and Wages are growing While we may

Recently I was speaking with a friend and used the word “y’all.” For those of you that do not know, y’all is a contraction of you and

According to Wikipedia, a coaching tree is like a family tree except that it shows relationships of coaches instead of family members. In general, if a coach