Sometimes a customer asks a question, and then either doesn’t understand or like the answer. And sometimes, it’s more than just a misunderstanding or a breakdown in communication.
Terrell Owens, a former American wide receiver who holds the 2nd most receiving yards in NFL history said, “If you align expectations with reality, you will never be
Keeping your team positive and engaged can be challenging. There will be times when its more difficult than others. Here are ten tips to help keep your team
When my wife Jackie and I moved from the deep south (Texas) to the great north (Wisconsin) we shopped for winter clothing including knit caps. Many of these
Do you ever feel like you hate absolutely everything and everyone involved with your business? Do you wonder why you even show up in the morning? Do you
Last week I covered the concept of skimpflation. In case you missed it, the short definition is that skimpflation is the result of a labor shortage, some say due to The Great Resignation, and