Steve Stone
Owner/CEO
ShuBee®
To the two and three truck service company owner, knowing when to leave the truck and make the transition to a full-time sales or administrative position may…
Read MoreCategory: Editorials
ShuBee® Owner’s Spotlight
This is the fifth installment of how Steve Stone, Master Plumber and ShuBee CEO, propelled his own plumbing company to success.
Literally the next day I started pondering what I…
Read MoreDistracted Driving: The Killer Epidemic
Caryn Ethridge
Contributing Writer
ShuBee
Your technician is heading to his next job when his phone beeps. One hand moves off the wheel to reach for the phone; he takes a split…
Read MoreAre You Encouraging Texting and Driving?
Ellen Rohr
Contributing Writer
Bare Bones Biz
Jerod is everything you look for in a technician…nice, polite, skilled, ethical and ambitious. He deeply cares about his customers and fellow team members. Jerod…
Read MoreShuBee® Owner’s Spotlight
This is the fourth installment of how Steve Stone, Master Plumber and ShuBee CEO, propelled his own plumbing company to success.
My company grew and I eventually bought my 7th…
Read MoreA Dear John Letter
Frank Blau
Contributing Writer
A PHC contractor and dear friend shared with me the following letter, sent to him by one of his service technicians.
“As I am sure you know I…
Read MoreBe Nice
Alan Cline
Contributing Writer
1-800-PLUMBING INC
I was motivated to write this by a phone call I got today. I am not going to mention the company, but I will mention that…
Read MoreDo the Math… Raise your Prices
Ellen Rohr
Bare Bones Biz
I subscribe to Fortune Small Business Magazine. In a recent issue, columnist Jay Goltz wrote an article called…
Read MoreNegotiating Price
Matt Michel
Contributing Writer
CEO, Service Roundtable
In the old Popeye cartoons, Wimpy never had enough money for a hamburger. He would offer to pay for today’s hamburger in the future. Wimpy…
Read MoreThe Case For Flat Rate Pricing
Frank Blau
Contributing Writer
Contractors often ask me what’s the best method to use to invoice time and material work, extras or service / repair work. It seems that many PHC…
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