theBuzz

As I’m sure you’ve heard before, creating a good culture is enormously difficult. At least it’s often presented that way. Companies are made up of dozens of moving

When I was a kid, my father taught me about being on time and why it is important. There were two times he gave me the “show up

While it is a challenge to recruit and select good employees, once they are hired it is critical to equip them for success on the job if you

Got to thinking about this time of year, getting cool out there, we are getting furnaces tuned up, and there may be opportunities for replacement quotes.  I am

While it’s easy to assume that great leaders were born to lead — and some are — more often great leadership is a result hard work, gaining experience

What am I talking about? Arsonists set fires. Firemen put them out. Do you set fires in your business? – no I don’t mean actual fires lit with a match

In the realm of business—and especially customer service—we often talk about how to differentiate yourself from your competition. It’s those companies that manage to stand out from the

Our pastor just did a sermon where he asked the question, Angelfish or Pufferfish, which are you? Way back in the day, we bought an aquarium.

Leaders help create powerful, cohesive teams that enable organizations to achieve their targets. Part of being a great leader is understanding what the members of your team expect

Company Owner #1 was really liked by his employees. His employees should like him. Employees had no controls over how much work they accomplished and how