Have you ever had to decide based on the choices available? Intuitively, people feel the more choices they have, the greater their chances are of finding the item that

We all know the old definition of insanity – doing the same thing over and over and expecting different results. Here’s the new definition – as it relates to

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Lately, I’ve been asked about loyalty programs. Any company can create a loyalty program. But, there is some confusion around what exactly a loyalty program is. A Wikipedia

As business owners and managers, we’ve all experienced internal conflict regarding what to do about an under-performing team member. Obviously, turnover is a huge expense, especially when you