Three Little Questions That Make a Big Difference

Kenny Chapman
Contributing Writer
The Blue Collar Success Group

Though we are all wired differently with our very own DNA, there is a strong chance we share some core ideals about how you would like your business and life to work and play together. Recently, I was onsite with one of our awesome Executive Clients and as we worked through a long-term accountability plan and chart it reminded me of three powerful questions that set you free when asked effectively and followed by dedicated implementation.

These three questions immediately drive perspective and reminded of us of an understanding we sometimes forget based on the daily grind. It’s important to remember that as a leader it is not only your opportunity, but also your responsibility to build your unique ability-based company that serves your life, your team members, and community at the highest level in the way you desire.

What do I want it to look like?

How do I want it to feel?

Who do I want it to serve?

When any of these questions are answered honestly a business and the lives impacted by that business will improve. We see it all the time. When all three of these questions are answered truthfully from the heart, and massive action plans put behind the answers, growth and freedom become synonymous.

If your business and life are a struggle, it is because YOU allow them to be a struggle. If your business and life are fun and profitable, it’s because YOU don’t allow the things that don’t matter get in the way of what is truly important to you.

The positioning begins with these three questions…

What do you want it to look like?

When you arrive at your office, what type of environment do you want to see? Whether it’s your current office as is, remodeled, or a brand-new space, what do you want to see? Working environment is too underrated in the home service industry.

How do you want it to feel?

My team and I are in a lot of companies and every single one of them has its own feel. There is a certain energy and vibe that is present in every office setting. Unless you get clear and set the plan for how it feels to be a part of your business, someone else will. You want to have a great feeling when you and the right fit team members cross that threshold and begin their day, you get to decide!

Who do you want to it serve?

One thing that immediately takes away the perceived struggle of business is when it truly becomes an organization of service. Most people think of this question and begin answering it based on client demographics, geography and types of products/services offered.

Partially correct, but not complete. During the recent onsite I referred to previously, I went deeper into this specific question with the team. Who does this company serve on the inside? Regardless of your current number of team, your circle of influence based on your company is probably bigger than you realize. When you make changes based on growing your team, making a positive contribution in the community and operating based on the “golden rule,” freedom becomes a way of life.

Carve some time, clear your mind and answer this about your business.

What do you want it to look like? How do you want it to feel? Who do you want it to serve?

You have the freedom to choose. Use that freedom today!

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