Kelsey Smith
Contributing Writer
ShuBee®
In today’s ever-evolving professional landscape, merely possessing a specialized skill set isn’t enough for service professionals. To truly rise above the rest, a comprehensive approach is essential….
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Jeff Mclanahan
Contributing Writer
American Residential Services
You may have read that a lot of companies are doing away with the annual employee performance appraisal.
These traditional annual performance appraisals have created some…
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Danielle Putnam
Contributing Writer
President, The New Flat Rate
Past President, Women in HVACR
Years ago, when my sweet husband and I were first married, our first home was a charming little bungalow…
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Danielle Putnam
Contributing Writer
President, The New Flat Rate
Past President, Women in HVACR
Terrell Owens, a former American wide receiver who holds the 2nd most receiving yards in NFL history said, “If…
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Ellen Rohr
Contributing Writer
Bare Bones Biz
As a contracting business owner, one of your responsibilities is making sure that you, and the people who work for you, have the information necessary…
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Jeff McLanahan
Contributing Writer
Contributor
When I speak to leaders about the items they want to improve upon, the one item that inevitably makes the list is communication.
As my conversation continues, leaders…
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Shep Hyken
Contributing Writer
Shepard Presentations
In a recent Shepard Letter, I wrote about the concept of giving recognition to the people who deserve it. Someone being recognized…
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Jim Hinshaw
Contributing Writer
Improvement Professional, President & Sales
Our pastor just did a sermon where he asked the question, Angelfish or Pufferfish, which are you? Way back in the day, we…
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Jeff McLanahan
Contributing Writer
Contributor
Recently I was speaking with a friend and used the word “y’all.” For those of you that do not know, y’all is a contraction of you and…
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Danielle Putnam
Contributing Writer
President, The New Flat Rate
You must earn your ending. The eulogy, the bonus, the Pulitzer prize. The day your business sells, and you retire on an island….
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