- Tuesday, April 26, 2011Once upon a time, I quite my real job (restaurant manager – good salary, benefits and someone to cover for…
- Monday, April 25, 2011The Nexstar Legacy Foundation has announced their 2011-2012 scholarship award winners. Nine students have been awarded scholarships ranging from $1,000…
- Monday, April 25, 2011For many years of my life I devoted most of my time to helping contractors in this industry overcome their…
- Tuesday, April 12, 2011Service Agreements can be a great way to help develop a life-long relationship with your customers. And they can also…
- Tuesday, April 12, 2011It would be fair to say that most contractors take a shot in the dark when it comes to pricing…
- Monday, March 28, 2011Frank J. Blau and Associates came up with the valve tag idea many years ago as a way for service…
- Tuesday, March 15, 2011Two-hundred plumbing, HVAC and electrical contractors have left New Jersey, headed for a new land of leadership. On the banks…
- Tuesday, March 15, 2011“When you come to a fork in the road – take it.” ~Yogi Berra Do you ever feel like you…
- Tuesday, March 15, 2011My overriding business philosophy is that a business exists only to gain and keep customers. The customer is always right.…
- Tuesday, March 1, 2011Let’s face it. No one likes calling a service company. It’s a hassle. Usually, it involves repairing something, which means…
