• Thursday, June 14, 2012
    The controversy over flat rate pricing continues to amaze me. It continues to amaze me that there's any controversy at…
  • Thursday, June 14, 2012
    Here’s an email message I once received.  It is typical of the many requests sent my way frequently. “Dear Mr.…
  • Tuesday, June 5, 2012
    Last edition of the Buzz we spent some time perfecting a contractor’s P&L statement. This week, let’s go beyond perfection!…
  • Tuesday, June 5, 2012
    Perhaps my favorite (and most productive) consulting activity is to go on a Ride Along with a Service Tech.  I…
  • Tuesday, June 5, 2012
    Creating buy-in occurs in everyday life on every level from selling our ideas to selling ourselves.  Selling and creating buy-in…
  • Tuesday, June 5, 2012
    Regardless of your pricing method, the response charge should be set by design, not happenstance. Ideally, your hourly rate should…
  • Friday, May 18, 2012
    Resolve to get your business fiscally fit with specific actions. The fastest way to a strong bottom line is to…
  • Friday, May 18, 2012
    The Feather or the Brick? Motivation is what causes us to take action.  What motivates you is different from anyone…
  • Friday, May 18, 2012
    Imagine bidding a job to supply and install the plumbing, heating and air conditioning for a new home or building,…
  • Monday, May 7, 2012
    I am a restaurant person.  My first job was handing out cheese samples in the mall for a gourmet cheese…