- Monday, July 30, 2012Gauging what customers think of you is a fundamental business duty. The card attached is part of the back cover…
- Monday, July 16, 2012The Nexstar Legacy Foundation has announced their first round of 2012-2013 scholarship award winners. $34,500 was recently awarded to sixteen…
- Monday, July 16, 2012Training on sales inside of an independent contracting company in the industry of HVAC, plumbing, and electrical is vitally important…
- Monday, July 16, 2012Summer is the time most contractors back off from marketing for new customers. The reason is the phone rings on…
- Monday, July 16, 2012In my past columns I’ve consistently beat the drum for increased compensation and fringe benefits for the service technicians and…
- Friday, June 29, 2012(The names have not been changed and this story is mostly true.) Once upon a time, Business Mogul Warren Buffet…
- Monday, June 25, 2012Not flat rate, but fair rate. One of the great ironies of charging time and materials is that you make…
- Monday, June 25, 2012Proficiency in questioning and qualifying are vital skills and abilities for every team member working in a HVAC, plumbing, or…
- Monday, June 25, 2012What is the “going rate?” The going rate is nothing more than the price set for goods and services by…
- Thursday, June 14, 2012“His cardinal mistake is that he isolates himself, and allows nobody to see him; and by which he does not…
