- Thursday, January 7, 2010“Overhead” is often referred to as indirect cost, as opposed to direct cost. Direct costs include the wages-benefits you pay…
- Tuesday, December 22, 2009In the last issue of the Buzz I mentioned the need to associate with a group of people that can…
- Tuesday, December 22, 2009In my first article on Markup, I revealed that PHC contractors earned an average of only 2.7{938cd9e8dae860e800efc538277d4f7684e6f6981618ba70d1c34357a53c2e1f} net profit on…
- Thursday, December 10, 2009You may have heard the saying "People buy from people they like." It’s true, it’s so much easier to sell…
- Wednesday, October 28, 2009As the team was clearing the field from their turn at bat, the umpire looked at her watch and declared…
- Wednesday, October 28, 2009I can’t help but peek across the parking lot to see if I can recognize any faces through the window…
- Wednesday, October 14, 2009It’s estimated that the average American is exposed to more than 3,000 commercial messages a day, and as a whole…
- Tuesday, September 15, 2009Matt Michel, President and CEO of Service Roundtable, contributed these 50 Observations About the Art of Service which he compiled…
- Thursday, August 6, 2009We have all been there! You roll out of bed and get dressed for work and leave the house with…
- Thursday, August 6, 2009Dana Hannon Service Consultant ShuBee® We can all agree that we are living in a challenging economy. I cannot count…
