Monday, May 22, 2017In November 2015, in a bid to make myself seem smart and important, I delivered my very first TED talk.…
Tuesday, May 16, 2017Kenny Chapman Contributing Writer The Blue Collar Coach I was in Starbucks yesterday afternoon ordering an iced coffee when I…
Tuesday, May 16, 2017Jeff McLanahan Contributing Writer Direct Energy I read an article a while ago on www.Forbes.com written by Mike Myatt titled…
Tuesday, May 16, 2017Walking into a seminar recently, I overheard a woman say, “Oh, but even if our salesmen don’t make the quota,…
Tuesday, May 9, 2017ou finally got the factory representative or trainer out to your shop. They conduct an amazing, energizing, and motivational meeting.…
Tuesday, May 9, 2017How many of your dispatchers say something like this, "The diagnostic charge to come to your home is $X. The…
Tuesday, May 9, 2017Chris Hunter is a friend and owner of Hunter heat and air in Oklahoma. He has equipped his techs to…
Thursday, May 4, 2017As the Owner, one of your duties may be Sales Manager. You may have implemented a weekly Sales meeting. Good…
Thursday, May 4, 2017What really makes customers want to do business and continue doing business with a particular service company? If the customer…
Monday, April 24, 2017We recently had another group of new SGI members go through Executive Perspective. It’s always exciting to see “the light…
