CUSTOMER SERVICE



Hours of Operation

ShuBee® will always have a person answer your call between the hours of 8:00 am and 6:00pm EST. We love hearing from you so give us a call, send us an email at kEncEmailxfmdpnfAtivcff/dpn or send us a quick chat! We will be happy to answer any questions your have.


Ordering

We tried to make it as easy for you as possible with our website. Simply fill up your shopping cart and order away! If you want to check on any product specials we’ve got going on, receive any group special pricing or you just enjoy talking to your dedicated service consultant, give us a call at 866.317.7897 and we will get you taken care of right away.


Payment

ShuBee® accepts all major credit cards. 


Same Day Shipping

**With the spread of COVID-19, shipping times may be effected. Please make sure to speak with your service consultant to confirm actual shipping times.**

Place your order from the Macon warehouse by 3pm and your order will ship the same day!* You should receive your order in 3-5 business days, depending on your location. Priority shipments, such as overnight, 2 and 3 day guarantee is available. Please call 866.317.7897 for to make sure we can meet your delivery needs.


Returns & Replacements

*With the spread of COVID-19, returns/exchanges policies will be effected. Returns on products purchased between February 1st, 2020 and September 30th, 2020 will not be accepted in an effort to keep our employees and our clients as safe as possible.**

Here at ShuBee® our policy is “Satisfaction Guaranteed… No Matter What!”™

If you are unsure of which product would best suite your needs, your dedicated service consultant would be happy to send you samples. If you are unsatisfied with your purchase for any reason, just contact us toll free at 866.317.7897 and we will make it right and there’s never a restocking fee.

 

 


 


*some exclusions apply