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Let’s face it, jobs can become boring. Routines start to feel like ruts, and before you know it you find yourself dreading work every day. I’m in the

Frank Blau Contributing Writer ShuBee® Mention “selling” to the average PHC mechanic and you’ll see his face scrunch up like he sucked a lemon. Theirs is a distorted

Steve Stone Owner/CEO ShuBee® As an owner, you should be riding along with your technicians at least once a month to determine if they are using your best

Mark Matteson Contributing Writer Sparking Success Good is the enemy of great. The easier it is to be good, the harder it is to great. If good comes

Steve Coscia Contributing Writer Coscia Communications, Inc. A few months ago, I conducted a customer service seminar for a client. The company owner’s daughter works the phones and

Susan Swartz Contributing Writer NARI Did you know that the average person receives 72 emails per day and spends up to 30{938cd9e8dae860e800efc538277d4f7684e6f6981618ba70d1c34357a53c2e1f} of their working day in their

Ellen Rohr Contributing Writer Bare Bones Biz As a Small Shop Owner, one of your responsibilities is making sure that you, and the people who work for you,

Paul Riddle Contributing Writer Success Group International “It’s Tuesday morning at 1:45 a.m. I just finished work…I haven’t even eaten dinner…guess it’s too late for dinner anyway. I

Erik Fisaga Contributing Writer Success Academy This may be a surprise to you, but I have discovered something about most of the people that work for you in

Steve Coscia Contributing Writer Coscia Communications During the last three weeks, my routine follow up discipline resulted in MAJOR business and personal achievement.  It wasn’t always like this.  There were