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Six Tips to Keep Quality Employees
Keeping the right employees is just as important as hiring the right employees.
After all, your employees are your most valuable resource. Your business cannot function unless your employees are there to do the work. Here's a few tips on how to keep them happy, productive and loyal to your company.
#1 Communicate What's Expected
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The first 90 days for a new employee is critical to employee retention. Make sure you give your new employee the opportunity to excel. The minute they walk in the door on their first day, they need to know what's expected of them.
Ideally you'll want to provide them with a packet containing all of your policies and procedures, a background on how the company started and where it's headed, a schedule for their first week, and a calendar with set times for meetings to gauge their progression.
It's difficult for an employee to feel a sense of accomplishment about their career if they don't know exactly what's expected of them. Give your quality employee the opportunity to excel by providing them with what they need to do quality work on day one. Now they know what's expected, make sure you provide a career instead of just a job.
#2 Provide a Career
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Most employees don't see themselves in the exact same position in 5 years. Most want to:
- Move up the company ladder
- Make more money
- Buy a bigger home or
- Have the opportunity to send their children to better schools
It's imperative that you give them the opportunity to move up or they will soon be shopping for a better job. Show them how they can work their way up to management, or how they can get the pay increase they want. Initiate a discussion about their goals and lay out a game plan in order to reach these goals within your company. The desire for a promotion and better pay is a major reason why many people switch jobs. By giving them the opportunity to advance within your company, they're more likely to stick with you.
#3 Create a "Team" Environment
Creating a team environment is also important to keeping them with you. How do you do this you ask?
- Give your "team" pep talks
- Create a competitive environment
- Elect coaches
- Have some fun!
Nominate a loyal employee to be a coach or mentor to your new hire. Design some fun, competitive games to keep things interesting. Occasionally gather your employees to congratulate them. Pass out trophies, rewards or certificates of achievement. Keep these meetings upbeat. This is a great way to encourage loyalty, cooperation and make your employees feel like they're a vital part of your company. Now that your employees feel they're part of a team, make sure they're getting things done.
#4 Review Performance Regularly
Review your new hire's performance regularly so you can praise them or give them some pointers on how to improve before major issues arise. These meetings also:
- Shows how your employee is fitting in
- Allows them to give you feedback
- Keeps communication lines open between you and your employees
Performance reviews give you an opportunity to pick up on any dissatisfaction, and hopefully find solutions before they leave your business for another job.
#5 Allow them to "Switch" Jobs
Provide your employees the opportunity to try out a new position in your company. Not only will this increase your employee's potential for staying with you, it will also allows your employees an opportunity to gain new workplace experience and skills. This cross-training benefits you by providing with employees who are capable of handing more. It's up to you to listen to your employees' desire to try new things.
#6 Listen Up
Talk to your employees and get to know them. Keep track of why they wanted to join your company originally and don't assume that their idea of the ideal job is the same now as it was when you first hired them. Listen to their changing needs and try to be accomodating.
Allow employees to be involved in decision making, planning processes and to contribute their ideas or suggestions for the company. Ultimately the final word regarding company decisions is yours. However, when it comes to keeping those key employee working for you it's important to allow their voices to be heard.
You worked hard to make certain you hired only the best employees for your business. Use these quick tips to help ensure they stay within your company.
Did you enjoy this article? If so, check out the ShuBee Tips article How to Turn Callers Into Customers.
2008-04-02
