Customer Service

Hours of Operation

ShuBee® will always have a person answer your call between the hours of 7:30am and 6:00pm EST. We love hearing from you so give us a call, send us an email at welcome@shubee.com or send us a quick chat! We will be happy to answer any questions you have.

Ordering

We tried to make it as easy for you as possible with our website. Simply fill up your shopping cart and order away! If you want to check on any product specials we’ve got going on, receive any group special pricing, or just enjoy talking to your dedicated service consultant, call us at 866.317.7897 and we will get you taken care of right away.

Returns & Replacements

Here at ShuBee® our policy is “Satisfaction Guaranteed… No Matter What!”™ If you are unhappy with your purchase for any reason, give us a call or send us an email. You are our top priority and we will make it right.  No restocking or return fee when you purchase direct.

Payment

ShuBee® accepts all major credit cards.

Same Day Shipping

Place your standard shipping order by 1pm EST and your order will ship the same day! Estimated delivery is 8-10 business days from the time your order is placed, depending on the shipping location. LTL and Priority shipments, such as overnight, 2 and 3-day guarantees, are available at an additional cost and require additional information to process. To set up LTL or priority shipments, or for more details on shipping times, please call 866.317.7897, chat with us, or email us at welcome@shubee.com to ensure we can meet your delivery needs. 

Intended Use Statement

ShuBee products are intended for use by home service professionals and industries/applications in similar fields. Our products are meant to provide our clients the ability to protect their client’s homes and businesses from dirt, debris and damage on various surfaces while presenting a professional appearance on the job.