Category: Management

Are you solving the problem or treating the symptoms? At $1,200, our original ceramic logs were middle of the road - nice, but not over the top. Technician Dave

When I speak to leaders about the items they want to improve upon, the one item that inevitably makes the list is communication. As my conversation continues, leaders generally

Jeff McLanahan Contributing Writer Contributor My wife Jackie and I recently moved from the deep south (Texas) to the great north (Wisconsin).  To prepare for the move, we

In a recent Shepard Letter, I wrote about the concept of giving recognition to the people who deserve it. Someone being recognized for what they bring to the organization is often overlooked.

Our pastor just did a sermon where he asked the question, Angelfish or Pufferfish, which are you? Way back in the day, we bought an aquarium.

Recently I was speaking with a friend and used the word “y’all.” For those of you that do not know, y’all is a contraction of you and

You must earn your ending. The eulogy, the bonus, the Pulitzer prize. The day your business sells, and you retire on an island. The day you graduate from

Tim Armstrong, CEO of AOL.com, fired an employee on a conference call as over 1,000 employees listened in. There was a media frenzy, and twitter blew up

As we are all aware, employee retention has taken on a new significance. We are in one of the tightest labor markets in the past 50 years

Ruth King Contributing Writer Profitability Revolution Paradigm Some Contractors Think Money Runs Up Hill. Do you? The answer might surprise you.  You put procedures in place.  In the