Category: Management

Howdy Y’all

Jeff McLanahan | May 7, 2019

Recently I was speaking with a friend and used the word “y’all.” For those of you that do not know, y’all is a contraction of you and

Management

Weakness, the Moment Strength is Built

Danielle Putnam | May 6, 2019

You must earn your ending. The eulogy, the bonus, the Pulitzer prize. The day your business sells, and you retire on an island. The day you graduate from

Business development and growth

Are Jerk Bosses More Successful?

Ellen Rohr | April 22, 2019

Tim Armstrong, CEO of AOL.com, fired an employee on a conference call as over 1,000 employees listened in. There was a media frenzy, and twitter blew up

Management

Why Do People Quit?

Jeff McLanahan | March 12, 2019

As we are all aware, employee retention has taken on a new significance. We are in one of the tightest labor markets in the past 50 years

Business management

Does Money Run Uphill?

Ruth King | January 22, 2019

Ruth King Contributing Writer Profitability Revolution Paradigm Some Contractors Think Money Runs Up Hill. Do you? The answer might surprise you. You put procedures in place. In the

Business development and growth

“DUH” Ripple Effect

Brad Curry | January 22, 2019

Brad Curry Contributing Writer Benjamin Franklin Plumbing How many people have done something stupid (or let’s say less than brilliant) in the last 2 weeks? Odds are,

Management

Negative Customer Service Buzzwords

Jeff McLanahan | January 21, 2019

We’ve all heard them. Those annoying phrases/buzzwords that repeatedly get used during meetings. These phrases have become so commonplace that if you do an internet search

Management

Disagree and Commit to Get Things Done

Ryan Estis | January 7, 2019

“Disagree and commit” is a principle I originally came across while learning about the leadership philosophy at Intel. The principle essentially mandates that leaders driving decisions show up prepared

Management

Give Your Employees The Finger!

Bill Hogg | December 7, 2018

A successful technique for providing recognition doesn’t require talking — that’s right, you can provide positive feedback to anyone without saying a word. The only requirement is you have

Business development and growth

It Ain’t Your Grandpa’s World

Brad Curry | November 26, 2018

I can’t be the only person to wonder why our Great Nation cares so much about actors, entertainers or athletes. Don’t get me wrong; I enjoy a good