Category: Management

Does Money Run Uphill?

Ruth King | January 22, 2019

Ruth King Contributing Writer Profitability Revolution Paradigm Some Contractors Think Money Runs Up Hill. Do you? The answer might surprise you. You put procedures in place. In the

Business development and growth

“DUH” Ripple Effect

Brad Curry | January 22, 2019

Brad Curry Contributing Writer Benjamin Franklin Plumbing How many people have done something stupid (or let’s say less than brilliant) in the last 2 weeks? Odds are,

Management

Negative Customer Service Buzzwords

Jeff McLanahan | January 21, 2019

We’ve all heard them. Those annoying phrases/buzzwords that repeatedly get used during meetings. These phrases have become so commonplace that if you do an internet search

Management

Disagree and Commit to Get Things Done

Ryan Estis | January 7, 2019

“Disagree and commit” is a principle I originally came across while learning about the leadership philosophy at Intel. The principle essentially mandates that leaders driving decisions show up prepared

Management

Give Your Employees The Finger!

Bill Hogg | December 7, 2018

A successful technique for providing recognition doesn’t require talking — that’s right, you can provide positive feedback to anyone without saying a word. The only requirement is you have

Business development and growth

It Ain’t Your Grandpa’s World

Brad Curry | November 26, 2018

I can’t be the only person to wonder why our Great Nation cares so much about actors, entertainers or athletes. Don’t get me wrong; I enjoy a good

Management

Generation Lost

Matt Brewer | November 26, 2018

Everyone in the world uses or has used Google at least once in their lives. Google receives over 3.5 billion searches per day, or 40,000 searches per second.

Management

5 Ways to Ignite Passion In Your Team

Bill Hogg | November 12, 2018

Bill Hogg Contributing Writer Bill Hogg & Associates True leaders have the innate ability to motivate staff to achieve better results. Leading with a passion is what separates

Business development and growth

A High Performance You

Jessie Rice | September 24, 2018

Do you want a high-performance team that delivers results? The fact that you are reading this article tells me you want to make a difference in the world,

Management

Treat Your Employees Like Rock Stars

Shep Hyken | September 17, 2018

When you treat employees like rock stars, they will treat your customers like rock stars. That is what employee engagement is all about. Great leaders have preached that