Author: Bill Hogg

Give Your Employees The Finger!

Bill Hogg | December 7, 2018

A successful technique for providing recognition doesn’t require talking — that’s right, you can provide positive feedback to anyone without saying a word. The only requirement is you have

Management

5 Ways to Ignite Passion In Your Team

Bill Hogg | November 12, 2018

Bill Hogg Contributing Writer Bill Hogg & Associates True leaders have the innate ability to motivate staff to achieve better results. Leading with a passion is what separates

Business development and growth

12 Steps to Improve Your Customer Experience

Bill Hogg | October 15, 2018

Employee engagement and exceptional customer service play a critical role as a competitive advantage in the business landscape. Great customer service built on a foundation of high employee

Management

5 Reasons Why Most Change Management Initiatives Fail

Bill Hogg | September 10, 2018

While success is what we strive for, failure — at least initially — is what many of us experience. Over the years, I have come across many companies that

Business development and growth

4 Reasons Why Teamwork Makes the Dream Work

Bill Hogg | August 13, 2018

Leaders understand that to achieve goals, it’s important to have everyone working in unison. If they all have different goals, the only result you’ll get is chaos. Here

Business management

Why Employees Need Guidelines Not Just Rules!

Bill Hogg | June 5, 2018

Rules are an essential part of any business. Rules are necessary to ensure we make intentional decisions. Rules are written to make sure people are treated equally and

Management

Start, Stop, Do Different

Bill Hogg | May 7, 2018

Bill Hogg Contributing Writer Bill Hogg & Associates Many people are familiar with the expression, Start, Stop, Do Different from personal evaluation processes — those regularly scheduled reviews

Management

9 Tips for Starting an Employee Engagement Program

Bill Hogg | April 10, 2018

We have all heard the importance of developing engaged employees at our workplace, but too often the articles are full of theoretical discussion instead of practical steps to

Business development and growth

10 Tips to Keep your Team Positive and Engaged

Bill Hogg | February 19, 2018

Keeping your team positive and engaged can be challenging. There will be times when its more difficult than others. Here are ten tips to help keep your team

Business management

How Weak Leadership Impacts Customer Loyalty

Bill Hogg | January 15, 2018

Customer experience is foundational to the success of your organization. As a customer experience expert, and as a customer myself, I have seen my fair share of customer